Today, digital technology plays an essential role in a company's marketing strategy. Communication, product or service promotion, sales, support - it's all done online.
Faced with an increasingly competitive market, small and large companies alike no longer hesitate to call on the expertise of a development company to support their growth.
But not all are created equal... And between evolving technologies, trends and requirements, and the multiplicity of available offers, it's hard to know how to choose the ideal partner.
What criteria should you take into account? What services should you choose? Vivetic explains how to make your selection.
Choosing an IT development company: 3 selection criteria
An IT development project is specific and tailored to individual needs and requirements. It is therefore essential to choose an external service provider capable of offering the perfect solution. It is also important to correctly assess quality and reliability the quality of the service offered. Here are a few criteria to consider when choosing your partner.
1. Experience and expertise
Your service provider must have qualified teams who are trained in best development practices and in-depth knowledge of in your industry to clearly identify your needs and requirements. When choosing your IT development company, it's important to rely on its experience and expertise: they're the guarantee of fast, perfectly adapted solutions.
Visit testimonials and customer reviews will give you an initial idea. A company that has already developed solutions similar to those you're looking for will also ensure that the teams have the necessary skills and are comfortable with the subject. So don't hesitate to consult the portfolio of previous projects. Visit certifications are also a guarantee of professionalism and commitment. They are just as decisive in your choice.
2. Development methodology and tools
Agile, iterative, cascading, DevOps... There are various methodological approaches to develop an IT project. The same applies to tools used. Why do we do this? Again, because each project has unique characteristics, specific requirements and calls for equally different methodologies and tools.
When the time comes to make a choice, you'll need to choose the most appropriate solution. If your development project requires, for example, greater flexibility to adapt to frequent changes, you'll need to opt for an agile methodology.
3. Communication and collaboration
Our final selection criterion concerns communication: it must be fluid to promote a smooth collaborative workWe are committed to ensuring the success of your IT development project. Regular exchanges enable your development partner to clarify your needs: objectives, expected functionalities, constraints or specific requirements.
She also translates her commitment and guarantees transparency of actions. Extensive feedback from the team in charge of your project enables you to keep track of developments and make adjustments where necessary. This eliminates the risk of misunderstandings or discrepancies between your expectations and the proposed solutions.
The services offered by an IT development company
The various selection criteria mentioned above are essential. However, they must be accompanied by a careful examination of the services on offer. Only then will the solution implemented fully meet your expectations.
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Tailor-made IT development
First and foremost, an IT development company must be able to offer a wide range of servicesincluding the development of web sites and applications, mobile applications or enterprise software with data integration, from the data labellingbusiness intelligence solutions, etc.
She can then offer you a a tailor-made solution to meet your exact needs. A solution that will ensure your company's competitiveness: functional and efficient results, alignment of the development project with existing processes, savings in time and money, etc.
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Efficient project management
From the definition of your needs and objectives to delivery, including the specification, an IT development company must be able to manage your development project from A to Z and do it on time.
A well-managed project must therefore include the following elements proper planning. It helps to identify the results that need to be achieved, and to establish clear deadlines such as intermediate milestones, in order to measure project progress. It also enables us to adopt a proactive approach and better manage the risks associated with potential constraints and obstacles.
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Relevant data processing and analysis
Recent years have seen an explosion in the amount of data available. And with it, the development of Business Intelligence, enabling the efficient processing of large volumes of heterogeneous data. A real goldmine for companies wishing to improve the performance of their marketing strategy.
However, in order to make the most of the information provided by this valuable data, a great deal of upstream work is required. When selecting your IT development company, make sure that it is in a position to provide quality data reliable and easy to interpret, relevant and usable. Otherwise, the collection of your data will be useless.
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Ongoing maintenance and support
Development, no matter how meticulous, can still have bugs after your applications, websites or software have been deployed. User needs change. They may encounter technical problems. Technologies, like security threats, evolve...
Before entrusting your IT project to a third-party company, make sure it offers ongoing maintenance and support. This is the sine qua non for guaranteeing the smooth running and longevity of your deliverablesbut also boost performance your services and offer a better experience to your customers.
Choosing the right IT development company: the solution
To make the right choice, you need to find a trusted service provider who can meet your needs and expectations. Experience and expertise, methodology and tools, communication and collaboration, but also the services offered, are all criteria to be taken into account.
As a specialist in Business Process Outsourcing, Vivetic Group is committed to the performance of your outsourced projects. By entrusting us with your project, you are assured of :
- Business expertise (BPO and customer relations) and sector expertise (press, bancassurance, e-commerce, distance selling and real estate).
- Highly-qualified expertise and strong scalability.
- Flexibility and responsiveness to your customers' needs.
- The quality and reliability of the processes used (ISO 18295-1, PCI DSS, AICPA SOC2 and ISO 9001 certifications).
Discover the IT and digital services offered by Vivetic Group.