Customer relationship management

Boosting the customer experience for optimal customer relations

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Business process outsourcing

Optimizing your organization for greater efficiency and agility

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hubera

Technology partner for your IT projects

Forte de plus de 30 ans d’expertise héritée du groupe Vivetic, hubera accompagne les entreprises dans la conception et l’évolution de leurs solutions digitales.

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Vivetic Group

A long-standing player in the outsourcing of Customer Relations, Back-Office support and Digital & IT Services, with operations in France and Madagascar in the Indian Ocean, Vivetic Group offers comprehensive expertise in these fields, combining in-shore/offshore and multichannel solutions.

 

Expertise

Over 30 years of experience have provided us with solid technical mastery and expertise in our fields of activity.

Multiskilling

We provide you with dedicated teams that offer complementary skills, a strong understanding of various ecosystems, as well as an excellent ability to comprehend and adapt to different fields.

Proximity

To meet the specific needs of our customers, Vivetic Group has set up dedicated sales and operational teams to guarantee proximity and responsiveness at all levels and stages of the project.

Partnership

We are committed to working alongside our customers over the long term, developing a true partnership and supporting them with our in-depth knowledge of their sector and our expertise.
30
years

expertise and know-how

1800
employees

committed to our customers every day

200
customers

trust us

They trust us

Thanks to the successful support we received from Vivetic Group, we were able to save a considerable amount of time managing our incoming e-mail requests.
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Arthur GianessiResponsable du Service Client - MOTOBLOUZ

Vivetic Group knows how to manage its activity peaks by combining appropriate sizing, flexibility, and responsiveness.
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Coraline MeilleurCustomer Service Manager - GROUPE AMAURY

We were looking for a team that could support us from A to Z.
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Catherine DenayreCustomer Service Manager - WILLEMSE FRANCE

Our news

Gestion administrative externalisée
Blog

Gestion administrative externalisée : quand et pourquoi passer le cap ?

Découvrez quand passer à la gestion administrative externalisée pour optimiser vos ressources, maîtriser vos coûts et accompagner la croissance de votre PME sans compromettre la…
Staff Portraits

Sylvie HARILALA, Responsable de l’Engagement Client et des Services Managés aux Services Numériques

Responsable de l’Engagement Client et des Services Managés, Sylvie HARILALA pilote les activités liées aux Services Numériques, notamment les prestations en régie qui consistent à…
Vivetic Anniversaire 30 ans
Press release

Vivetic Group célèbre 30 ans d’histoire à Madagascar

Le 19 septembre, Vivetic Group a fêté 30 ans à Madagascar : trois décennies d’expertise en Relation Client, BPO et Services du Numérique et portées…