Vivetic group offers solutions for outsourcing specialized business processes. This approach enables companies to optimize their operations, rationalize their costs, gain flexibility and achieve greater profitability across the entire business value chain.

BPO challenges

What time-consuming tasks would you be best advised to outsource so that your employees can concentrate on what creates value ? By choosing outsource an activity, by subcontracting, delegate a global mission or a specific task that you can't manage in-house, and focus on activities that add value to your business!

Reduced costs, greater flexibility, faster reaction to market changes or even the specialization of BPO suppliers, leading to improved performance : these are just a few of the many benefits that BPO suppliers can offer advantages of Business Process Outsourcing (BPO) for your company are numerous ! Because outsourcing of general services allows you to focus on the tasks that set you apart in your market, and gives you a competitive edge.

The use of a outsourced call center is an example of judicious outsourcing that will enable your company to offer high-quality Customer Relations, delegate the management of your complaints and thus concentrate on your product design and sales.

Our BPO solutions

Support
24 hours a day, 7 days a week

Services
multilingual

Industry and
Sector Expertise

Digitizing document processes

Whatever the medium, digital or paper, we optimize your incoming document flows through multi-channel digitization and capture. We offer high-performance, secure solutions for digitize documents and capture, classify, automate and archive them to optimize the management of your document processes and information. Our GED solution (Electronic Document Management) is a global solution that integrates every stage of your documents' lifecycle.

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Business back-office

Entrusting us with your business back-office operations enables you to optimize processes, rationalize costs and introduce greater flexibility into the management of certain functions. Among the many issues our solutions can address are the following bpo accounting for invoice processing and accounting entry, or outsourcing your after-sales service and the outsourcing of claims management.

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Digital marketing

We support companies in the development of their digital strategy. Showcase, corporate and e-commerce sites. We can implement an acquisition strategy using the following levers SEO, SEA, affiliation, etc. We can also help you with your content strategy for your website or blog.

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DTP Service

Vivetic Group takes care of your image ! To guarantee a strong visual identity for your company, we'll help you design all your communication media. So, whatever sales support you use, your image will be enhanced and strengthened.

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DTP Department, Graphic Design

Data labeling

Artificial intelligence (AI) is a fast-growing market, and with good reason: it promises ingenious applications for all sectors of activity. These include image classification to enable your machine learning to recognize them, or the detection and object recognition or face... Vivetic Group is able to provide you with very specific Data Labeling services with a strong guarantee of control and quality of execution.

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Fields of application

Widely used by the manufacturing industry, BPO has expanded to a wide variety of businesses, particularly in the service sector. Its many applications include widespread use:

  • in the IT area where companies may need to outsource complex, highly-skilled tasks (software programming, network administration, etc.).
  • in the Customer Relations and sales (bpo customer relations, bpo call center...)
  • in the management and accounting (bpo accounting...)

Are you short of time, skills or in-house resources ? Rely on BPO (Business Process Outsourcing) and outsource tasks to a qualified subcontractor like Vivetic Group. By calling on the expertise of a specialized third party, you make up for the lack of specialized in-house skills on certain subjects, and enable the realization of your business objectives. highly qualified assignments.

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