In a context of intensifying digital competition and the arrival of new business models, real estate players need to adapt to interact more effectively with their customers, whatever the communication channel used.
Real estate outsourcing: the challenges
Today's buyers and renters are ultra-connected.
Whether in a branch, online, via customer service or on a community platform, they expect proactive support at every stage of their real estate project, with a consistent, efficient level of service that enables them to plan ahead.
Vivetic Group's Ecosystem supports real estate players across the entire customer journey, from data analysis and modeling, to multi-channel contact management and website animation.
Our solutions for real estate players
Customer Service
Requesting information on a new development, putting you in touch with a real estate advisor, managing rentals, etc. To reinforce our proximity to your future customers and guarantee consistent quality of service, Vivetic Group supports you in the cross-functional management of your needs, with an omnichannel approach, offering the same level of service whatever the communication channel. As true ambassadors for your network, our teams are dedicated to your customers 24/7, guaranteeing them an irreproachable customer experience.
2D - 3D planning & design
Vivetic Group puts its recognized expertise in the creation of 2D and 3D real estate models at your disposal.
With the digitalization of the sector, the 3D property plan has become an indispensable asset for promoting real estate and accelerating sales.
It brings a new real estate project to life and enhances its value, thus promoting sales. It allows buyers to project themselves into a furnished house or apartment, and to get a feel for the space.
2D schematic drawings complete the system, providing detailed surface plans with all relevant information.
Home Staging
Enhancing the value of a property has become an essential lever for selling it at the best price in the shortest possible time!
Vivetic Group has proven expertise in home staging, to modernize any living space in line with market trends. Our agile production organization enables us to respond flexibly to the seasonal nature of your business, while making your costs more variable, with optimum service quality.
Lead qualification and transformation
Improve your customer acquisition and conversion rates by scoring your customer and prospect databases! Optimize your real estate promotion campaigns with scoring!
The aim of data modeling - or scoring - is to identify and qualify the maturation of your customers, based on their interactions on your website (visiting a page, opening an email, downloading a property plan, etc.) and thus enable you to better target your sales actions.
