Certifications guaranteeing the quality and reliability of our processes

The Vivetic Group's quality policy aims to enhance the satisfaction of its customers and each of its entities by taking their requirements into account and integrating quality and excellence at the heart of its day-to-day activities.

The certifications acquired since 2010 demonstrate the company's determination to gain recognition for its professionalism and commitment to all its services.

Making data protection one of its top priorities and with several years' experience in outsourcing operations in customer relations, BPO and data qualification, Groupe VIVETIC has complied with the RGPD to give its customers the assurance of security in terms of the use and protection of their data.

Most recently, the Group has provided SOC 2 reports to give customers the confidence and transparency they need regarding compliance and operational controls for the functions they outsource to Vivetic Group.

 

Our certifications :

ISO 9001

ISO 9001 is the quality management standard. It provides guarantees in terms of organizational quality within each company department. It provides proof that a continuous improvement system has been set up within the company.

ORIAS

Register of Insurance, Banking and Finance Intermediaries.

This registration authorizes us to carry out activities such as insurance intermediation, IOBSP, CIF...

PCI DSS

Vivetic is PCI DSS certified, a security and data protection standard for payment methods. It guarantees a very high level of security in the processes and tools implemented in our company.

What's it for?

Secure cardholder banking data by improving the physical and logical security of information systems.

What are the benefits?

Physical protection of our customers' payment card data for greater security!

 SOC 2 type 1

This certification testifies to the implementation of relevant processes and systems, enabling us to guarantee and control the security, availability and integrity of processing, as well as the confidentiality of data.

It guarantees that these criteria are consistently applied to our services.

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