Customer relationship management
Boosting the customer experience for optimal customer relations
Multi-channel customer service
Customer acquisition and loyaltyBusiness process outsourcing
Optimize your organization for greater efficiency and agility
Digitizing document processes
Business back office
Data labelingDigital and IT Services
Tailor-made support for your digital projects
Software engineering and development
Web development agency
Support and outsourcingVivetic Group
A long-standing player in the outsourcing of Customer Relations, Back-Office (BPO) and Digital & IT Services, with operations in France and Madagascar in the Indian Ocean, Vivetic Group offers comprehensive expertise in these businesses, combining in-shore/offshore and multi-channel solutions.
Over the past 30 years, our years of experience have given us solid technical mastery and expertise in our fields of activity.
We put dedicated teams at your disposal, offering complementary expertise, a good knowledge of the different ecosystems and an excellent ability to understand and take ownership of the business.
To meet the specific needs of our customers, Vivetic Group has set up dedicated sales and operational teams to guarantee proximity and responsiveness at all levels and stages of the project.
We are committed to working alongside our customers over the long term, developing a true partnership and supporting them with our in-depth knowledge of their sector and our expertise.
30
years
expertise and know-how
1800
employees
committed to our customers every day
200
customers
trust us
They trust us
Our news
A quality telephone greeting reflects the company's image. It is essential to guarantee optimum customer satisfaction and strengthen customer loyalty.
Continuous improvement of the customer experience not only satisfies consumers, it also builds lasting loyalty, and even turns them into ambassadors for your brand...
